Customer Care FeedBack
Customer Care Feedback Form
Agent who Served You
Please Select
Agnes Solien
Anthony Larry
Benjamin Pundi
Brycel Marcus
Cathy Boi
Cornerlia Lahari
Delilah Jackson
Dorna Roberts
Edwina Dimara
Emmanuel Swaiyer
Esther Amet
Esther Semese
Everlyn Kume
Gladdane Padapu
Janet Nao
Jeremy Torohin
Jerry Soro
Jessica Kalilo
Joshua Vanariu
Karen Kati
Khadijah Apai
Kila Karo
Kimberlyn Gadure
Lois Teine
Lucinda Manda
Margaret Patipa
Marytherese Tanby
Mathew Pulip
Mercy Arlo
Mercy Yak
Morea Gabe
Nauna Taugau
Nelly Yosia
Newman Nisia
Pauline Robert
Philemon James
Priscilla Pipi
Rex Karap
Roselyn Here
Steven Mark
Winnifred Geno-Noga
Xennia August
Your Name
*
Firtname / Lastname
Email (Mandatory)
*
Phone Number (Mandatory)
*
Please enter a valid phone number.
1.How would you rate your overall experience with our customer care service on a scale of 1-10? Please share any specific feedback or suggestions
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Worst
1
2
3
4
5
6
7
8
9
Best
10
1 is Worst, 10 is Best
2.Did the customer care representative address your concerns or inquiries in a timely and effective manner?
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No, not at all
No, not really
Yes, to some extent
Yes, completely
3.Rate your overall satisfaction with the customer care service on a scale of 1 to 5 stars, with 5 being the highest.
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1
2
3
4
5
4.To what extent did our customer care team meet your expectations? Please rate on a scale of 1 to 10.
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Worst
1
2
3
4
5
6
7
8
9
Best
10
1 is Worst, 10 is Best
5.Were you able to find a resolution to your issue through the customer care support?
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Yes, easily
Yes, with some difficulty
No, not at all
6.How would you rate the friendliness and courtesy of our customer care representatives on a scale of 1 to 5 stars?
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1
2
3
4
5
7.Please rate the speed and efficiency with which your issue was addressed on a scale of 1 to 5 stars.
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1
2
3
4
5
8.Did the customer care representative address your concerns or inquiries in a timely and effective manner?
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Yes, completely
Yes, to some extent
No, not really
No, not at all
9.How likely are you to engage with our customer care services again, on a scale of 1 to 10?
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Worst
1
2
3
4
5
6
7
8
9
Best
10
1 is Worst, 10 is Best
10.On a scale of 1 to 10, how well did our customer care representatives understand and address your specific needs?
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Worst
1
2
3
4
5
6
7
8
9
Best
10
1 is Worst, 10 is Best
Additional Comment
Agent Score %
Submit
Should be Empty:
December 13, 2023